Refund policy
Teanomix Refund Policy
At Teanomix, we strive to ensure you’re completely satisfied with your purchase. However, if you’re not happy with your order, our refund policy is here to help.
Returns
You have 30 days from the date of purchase to return an item for a refund. To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging.
- You’ll need to provide a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
- Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at teanomix@gmail.com, and we will guide you through the process.
Non-Refundable Items
- Gift cards
- Sale items (only regular priced items may be refunded)
For more information, please contact us at teanomix@gmail.com .